Chelsea Garden & Home Terms and Conditions

Introduction and Acceptance of the Terms and Conditions
The general Terms and Conditions of Sale detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and ‘Chelsea Garden & Home’ (hereafter also referred to as ‘We’ or the ‘Website’), belonging to Chelsea Garden & Home. Both parties accept these Conditions unreservedly. These general Conditions of Sale are the only conditions that are applicable and replace all other conditions, except in the case of express. written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions of Sale. These Terms and Conditions of Sale are important to you and Chelsea Garden & Home as they are used to protect your rights as a valued customer and our rights as a business.

Changes to the Terms of Service and the Website
Chelsea Garden & Home is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.

Access to the Website
We work hard to ensure the Website is always up and available, but we can’t guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time.

It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. We reserve the right to disable any user account in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.

We do not guarantee that the Website or any content provided on the Website is error free.

Product Information
Chelsea Garden & Home takes great care when putting product information, descriptions and images on-line but will not be held responsible for any mistakes or omissions to any information given.

Prices
Prices are subject to change without prior notice.
The prices indicated on Chelsea Garden & Home are shown in South African Rands and do not include delivery. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.

Availability
We will always endeavour to fulfil your order once completed and paid for. If a product should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment. If your order includes products that are temporarily unavailable, we will send the available products out first and will follow with the outstanding items once they are available again.

Delivery
Chelsea Garden & Home does not deliver. Prices do not include delivery.

Privacy and Protection of Personal Data
The details you give us are essential for the processing of your orders. Communicating false information is contrary to the present general Terms and Conditions.

Cookies record certain information stored on your hard drive. This information enables us to generate statistics based on data from visitors to our site and suggest products that might interest you according to the items that you selected when you previously visited the site. Cookies do not contain any confidential information about you.

Intellectual Ownership
All the content on Chelsea Garden & Home website (illustrations, texts, names, brand names, images and videos) is the property of Chelsea Garden & Home. Any partial or total reproduction of this content, by any means and on any support, is subject to prior and express authorisation by Chelsea Garden & Home. All information, content and files is protected by International law concerning intellectual ownership and copyright. Chelsea Garden & Home cannot give you the right to copy, display or distribute content that you do not have the intellectual rights to. All fraudulent use of this content that violates the rights held by a third party constitutes an offence of forgery, which is severely punished under the Intellectual Property Code.

Chelsea Garden & Home will not, under any circumstances, be held responsible if a user violates rights held by a third party through his activities on the site.

Waiver and Severability
Any failure of Chelsea Garden & Home to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Chelsea Garden & Home, and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

Feedback & Comments
Any opinions left on the Website by Chelsea Garden & Home customers are screened and moderated by Chelsea Garden & Home . If the comments infringe on the law or are inappropriate (abusive publicity, defamation, insults, out of context commentary…), Chelsea Garden & Home reserves the right to refuse or modify it.